Customer Support

We are here to answer questions, hear your suggestions, and resolve any technical issue with MasterJot.

Direct email support

For technical inquiries or subscription questions:

We typically respond within 1 business day.

Local reminders fire reliably in airplane mode or with no cell signal.
Photo recognition automatically queues if you snap a note while offline, processing once internet is re-established.
Pro subscriptions are managed through your Apple ID or Google Play account.